Your temporary password will be your zip code. Once logged in you will create your permanent one.
Maintaining the security of your identity and billing information is important to Western. As such, your user name and password for this informational portal are purposely different than the user name and password for the web site that you use to view your water bill and make bill payments. We apologize for any inconvenience. These actions are designed to comply with California privacy laws and to ensure your information is protected.